Meet the Staff

Blanca Alvarez brings over 25 years of experience in the medical healthcare field. Prior to joining National Hearing and Balance (NHB), she worked at NSI for approximately five years before being invited by Brad to join the NHB team. Blanca joined National Hearing and Balance in November 2021 and has since become an essential part of the organization.

With more than 20 years of management experience, Blanca currently serves as an Administrative Assistant at National Hearing and Balance. In this role, she supports daily administrative operations, oversees company billing, and assists with the coordination, training, and support of patient care staff. She helps ensure smooth communication and operations across multiple locations in Texas, New Mexico and Arizona.

Blanca values the leadership and teamwork within the company and is passionate about patient care and customer service. She shares, “This is the happiest I’ve been working for any company. Working with patients is what I do best. Customer service is my biggest passion. Seeing patients leave with a smile on their faces because of the care and treatment they received is very rewarding.” Seeing what the future holds for me within NHB is also rewarding in itself.
Born and raised in San Antonio, Texas, Blanca is bilingual, with Spanish as her first language. Outside of work, she enjoys spending time with her granddaughters and her great-grandson, as well as doing yard work.

Christine Bushman is a Patient Care Coordinator and Audiologist Assistant with National Hearing and Balance, serving the New Mexico locations. With extensive experience in the medical field, Christine plays a vital role in supporting patients as they regain their hearing and balance. She is passionate about delivering high-quality care and making a positive impact in the lives of those she serves.

Christine holds a Bachelor of Science in Professional Studies from BYU-Idaho. While she was unable to attend her graduation due to a winter storm and the global pandemic, her education continues to be a foundation for her professional success.

Outside of work, Christine enjoys spending time with her husband, five sons, and her favorite daughters-in-law. Family gatherings are often like their own version of My Big Fat Greek Wedding—lively, full of food, and filled with laughter. She also prioritizes her health, kickstarting each day with HIIT workouts before the sun comes up. In the evenings, she loves watching a predictable Hallmark movie with the occasional spy or mystery movie.

Ashley is a dedicated and hardworking individual in healthcare who finds joy in making everyone around her smile. Passionate about patient care, she wouldn’t change her profession for anything—she is deeply committed to making healthcare better and more compassionate for every patient she serves. Known for her positive attitude and strong work ethic, Ashley brings care and dedication into everything she does. Outside of work, she enjoys exploring new places, staying active through workouts, spending quality time with loved ones, and unwinding with a good book or baking something sweet.

Allyiah Naranjo is a Patient Care Coordinator/Audiology Assistant at National Hearing and Balance (Los Alamos), where she is dedicated to providing compassionate, organized, and patient-centered support. She plays an important role in ensuring each patient has a smooth and positive experience, from scheduling appointments to answering questions and coordinating care. Allyiah takes pride in creating a welcoming environment and helping patients feel comfortable and confident throughout their hearing health journey.

She is from a small town in northern New Mexico, which has shaped her strong sense of community and her passion for helping others. Outside of work, Allyiah enjoys spending time with family and friends and exploring new places. She brings warmth, positivity, and attention to detail into everything she does, both personally and professionally.

Certified Occupational Hearing Conservationist
Montreal Cognitive Assessment (MoCA) Certified Rater

Lisa Nunez is our licensed audiologist assistant who is passionate about helping patients feel comfortable, supported, and confident in their hearing care. She works closely with Dr. Laci Le and also serves as a vestibular technician alongside Dr. McKell Larson, assisting with vestibular evaluations throughout our Texas region.

Lisa sees patients for hearing aid services and repairs, hearing aid orientations, hearing screenings, and MoCA screenings. She especially enjoys troubleshooting hearing aid concerns and finding simple, in-office solutions whenever possible, which often prevents the need to send hearing aids out for repair and helps patients continue hearing without unnecessary interruption. Lisa understands that every hearing experience is unique and takes the time to listen, educate, and guide patients at their own pace.

She is currently continuing her education on the path to becoming an audiologist, driven by her desire to provide the best possible hearing and balance of care for her future patients.

Outside of the clinic, Lisa enjoys going to the movies, traveling, and relaxing at home with her boyfriend. She is also excitedly preparing to welcome her first child in June 2026!

Tammy Rogers is our front desk coordinator who is passionate about creating a welcoming, calm, and supportive experience for every patient who walks through the door. As one of the first points of contact at the clinic, she works closely with Dr. Laci Le and the Texas audiology team to ensure patients feel comfortable, informed, and cared for from the moment they arrive.

She assists patients with scheduling appointments, insurance verification and coordination, paperwork, and general questions related to their care. She enjoys helping patients navigate the administrative side of their visit, taking the time to clearly explain next steps and answer questions so patients feel prepared and at ease. She understands that hearing and balance concerns can feel overwhelming and strives to make each visit as smooth and stress-free as possible.

She takes pride in being organized, approachable, and attentive, and is committed to supporting both patients and providers to ensure the clinic runs efficiently and compassionately.

Outside of the clinic, Tammy enjoys spending quality time with her grandson, who shares the same birthday as her, a connection that holds a special place in her heart.